Fitbit an Error Occurred While Connecting to Google Please Try Again
Does the Fitbit app on your mobile device go along maxim it'south looking for your Fitbit device? Is your Fitbit stuck on searching" while you're trying to pair it with your picket? Or perhaps yous are seeing "no device establish"?
No need to worry. In that location are plenty of solutions for these problems with some of them existence very elementary. All you lot have to do is follow our instructions and, hopefully, everything is going to turn out fine.
So, without any further ado, let us go right into it!
Quick checklist
Earlier troubleshooting for device not institute or looking for errors in the Fitbit app, attempt the following tips
- Update the Fitbit app to its latest version
- Update the operating system of your mobile device so it is also upwardly to engagement
- For Apple devices, go toSettings > General > Software Update
- For Android devices, go to Settings > Virtually Phone orAbout Device > Android Version
- For Android devices, make sure you allow the Fitbit app to run in the groundwork
- If your Fitbit connects to multiple devices in your household (similar a phone and a tablet or if yous take two phones–one concern and one personal,) try turning off those other devices (or disable Bluetooth on them) and and then see if your Fitbit device shows upwards
- Temporarily disconnect any other Bluetooth devices from your mobile phone, tablet, or computer and check that your Fitbit device is continued via Bluetooth
- Cheque that at that place are no other Bluetooth devices that may interfere with your Fitbit's BT connexion to your mobile device
- You can too try toggling or turning Bluetooth off, wait a few seconds, and toggle information technology dorsum on to refresh the BT connectedness to your Fitbit device
- Try forgetting your Fitbit's Bluetooth connection from your mobile phone/tablet so rescan available Bluetooth devices and connect again to your Fitbit
- Charge your Fitbit to at least 50% total capacity or more
- Make sure you lot place your Fitbit in close proximity to the phone, tablet, or figurer that you use with the Fitbit app–we're talking inches, non anxiety from each other!
- Forcefulness quit the Fitbit app, then reopen it and try again
- Try using the Fitbit app on a dissimilar phone, tablet, or Windows 10 calculator or use Fitbit Connect for Macs and older Windows PCs
Related reading
- Forget ten,000 steps a 24-hour interval! How to employ Fitbit active zone minutes and why they matter
- Need to restart or reset your Fitbit device? Learn the steps
- How do I turn off and shut down my Fitbit?
- Is your Fitbit not receiving texts or notifications? Let'due south set information technology!
- Fitbit Versa not syncing? What to do when your Fitbit won't sync
- Fitbit Versa not charging? What to do if your Fitbit won't charge
1: Attempt rebooting your telephone or restarting the Fitbit device
One of the about mutual fixes when a Fitbit is stuck on searching or looking is the good old method of, "Have you tried turning information technology off and on?" approach. All yous have to practice is perform a reboot and hope that information technology solves the problem.
The exact process is slightly dissimilar from telephone to phone depending on the OS, its version, and, if you are using an Android device, your OS peel as well (One UI, MIUI, etc).
How to reboot most smartphones or tablets
- Hold down the power button or perform the restart process for your device
- For iPhones, go to Settings > Full general > Shutdown
- Select "Restart," "Reboot," or "slide to power off"
- Wait until your telephone boots again or manually ability your device dorsum on by pressing the power button
- Check if the Fitbit app finds your Fitbit device. If not, endeavour restarting your Fitbit itself or try pairing your Fitbit device again to the app
How to restart your Fitbit device
Unfortunately, there is no i fashion to restart all Fitbit models. Beneath are instructions for the well-nigh pop models. For detailed instructions, come across this articleNeed to restart or reset your Fitbit device? Learn the steps
- For Fitbit Sense, Versa 3, 2, and Lite, press and hold the button for ten seconds until you lot see the Fitbit logo on the screen and then release the button
- For Fitbit Versa (original) and Fitbit Ionic, printing and agree the back and bottom buttons until you encounter the Fitbit logo on the screen, then release
- For Fitbit Inspire, Charge, and Ace 2
- Accuse your Fitbit and keep it charging
- Press and concur the button or buttons on your tracker for v seconds (Accuse 2, Inspire Serial & Ace 2) or 8 seconds (Charge 3 and 4), then release
- Expect for the smiley icon or Fitbit logo and for your Fitbit to vibrate, then it automatically boots upwardly
Why restart?
The main reason restarting and rebooting your Fitbit or your mobile device often works is that software is complicated. There are lots of things that can go incorrect in a single session and rebooting starts every single app along with every single slice of the operating organisation from zero. That is why it often fixes certain bugs.
Mind yous, this is not the same every bit performing forced restart or factory reset – which is something that we are going to be mentioning equally a terminal resort. So, more on that later.
2: Check Bluetooth settings and make certain your Fitbit is non paired with another device
If you just got a new phone and the sentinel refuses to pair with it or you have many different mobile devices (or computers) in your household, there is a good hazard that yous but forgot to unpair it with the old device.
With Fitbits, you can't pair with two devices at the same time if yous set-upwards notifications to sync to your Fitbit device.
When y'all push button notifications from your mobile device to your Fitbit for things like calls, texts, calendar, and app notifications, yous create a bond between that Fitbit device and that mobile phone or tablet. Fitbit devices can only be bonded to one mobile device.
In this case, you'll take to go back to your one-time phone and unpair the Fitbit from its Bluetooth Settings earlier trying to pair information technology again with the new phone. And that may fix your Fitbit that's stuck on searching.
Again, the exact steps that you'll have to follow differ from smartphone to smartphone depending on the Os, its version, and its skin. Just, generally, all you have to do is find the Bluetooth settings, so find the paired Fitbit smartwatch, and delete it.
How to remove a Bluetooth device on Android x, go to:
- Become to Settings > Connected devices > Come across all
- Notice your Fitbit tracker or smartwatch (usually named by model i.e. Versa, Sense, or Inspire)
- Click on the gear icon next to information technology
- Then tap "Forget"
Does your Android device look different than these instructions?
When it comes to Android devices, each manufacturer has a different Android skin (MIUI, EMUI, I UI, Oxygen OS, etc).
Plus, there are oft a different gear up of steps depending on your device's Android operating arrangement version.
So, the exact procedure to Forget a Bluetooth device like your Fitbit tin can differ fifty-fifty from 1 Android phone to another.
At the end of the day, find your Fitbit device in your Android's Bluetooth settings and and then choose to Forget information technology!
How to remove a Bluetooth device on the iPhone, simply caput to:
- Go to Settings > Bluetooth
- Under "My Devices," tap on the "i" info icon next to your Fitbit
- Select "Forget This Device"
Afterward you are done forgetting the Fitbit, try pairing it to your electric current phone–hopefully, this time it works!
3: Practise a total reinstall of the Fitbit App
Sometimes, it'southward not your phone or the Fitbit device that has an effect–information technology just might be the Fitbit app itself.
In that case, the easiest way to solve that problem is by reinstalling the Fitbit app.
When you remove the Fitbit app from your phone, tablet, or computer, you remove everything contained within the app and its underlying operating code.
Since Fitbit stores your account'south data on its own servers, reinstalling the app won't delete whatever of your Fitbit history from your account.
Again, the exact process is unfortunately slightly different depending on your smartphone.
So, to fully reinstall the Fitbit app on Android 10:
- Get to Settings > Apps & notifications and tap Apps or See all apps
- Find Fitbit and tap on it
- Select Storage & cache
- Then tap bothArticulate cache and Clear storage
- Side by side, choose to uninstall the app
- One time that'southward done, practice a fresh install of the Fitbit app from Google Play
- Open the Fitbit app
- Make sure Fitbit can utilize Bluetooth to pair and sync
- Sign in with your Fitbit account credentials and wait for the app to refresh your account history and connect to your Fitbit device
How to fully reinstall the Fitbit app on an iPhone
- Locate the Fitbit app on your iPhone and printing and hold information technology until the quick action menu appears
- Choose Remove App
- From the on-screen options, select Delete App
- Confirm you desire to delete the app from your device
- In one case uninstalled, open up the App Store and install information technology again
- Open the Fitbit app
- Allow Fitbit to utilise Bluetooth to sync
- Sign in with your Fitbit account credentials and wait for the app to refresh your account history and connect to your Fitbit device
iv: Fitbit stuck on searching or looking? Try performing a Mill Reset on the Fitbit
At that place is a chance that the trouble doesn't take anything to practise with your app or the phone itself. Mayhap there's something wrong with the Fitbit tracker or watch.
In that case, we can only promise that restoring it to its mill settings is going to help. So, to perform a manufactory reset on a Fitbit watch:
- On your device, go to Settings > About(for some devices, information technology'due south just Settings)
- Cull Factory Reset or Clear User Data
If y'all own a Fitbit watch from the Inspire serial, y'all may encounter the Clear User Data option straight from the settings app.
In one case that's washed, y'all can try pairing your Fitbit smartwatch with the telephone again. Preferably afterward yous've already fabricated a make clean wipe and install of the Fitbit app.
If needed, reset your mobile device
And if resetting your Fitbit device doesn't work either, the only matter that remains is to factory reset your phone likewise.
Attending! This is going to wipe everything from your smartphone. Make sure yous brand some backups of important files on the cloud or on a figurer so that you'll be able to get them back after the factory reset.
How to Factory Reset Android 10
To factory reset an Android x device:
- Place your Android device on its charger
- Backup your device starting time via your preferred method
- Settings > System > Reset options
- Erase all information (factory reset)
- Erase all information
How to Factory Reset iPhone Devices
- Place your iPhone, iPad, or iPod on its charger
- Fill-in your device first via iCloud, iTunes, or Finder
- Settings > General > Reset
- Tap the pick to Erase all content and settings
- Confirm your identity with the password if you have to
- Wait until the factory reset finishes and the phone boots up again
- And then set up everything and try pairing the sentry again
Again, do non forget that this is going to wipe everything off your phone.
If you don't have backups, you lot are never seeing any of your files once again.
Also, make sure that there is enough battery charge for this process to finish.
If you run out of bombardment midway through a factory reset or software update you may cease upwards bricking the phone.
Worst example scenario, you could attempt using a data recovery plan in example something goes wrong. Only you are doing all this at your own risk.
5: Create or utilise a different Fitbit business relationship
Some Fitbit users discovered the trouble was somehow tied to their Fitbit business relationship!
When they created an entirely new account or used a family unit fellow member'due south Fitbit credentials instead, their Fitbits were able to connect to the app and the mobile device successfully.
If y'all go this route, all your Fitbit data, history, awards, and milestones to date remain tied to your old account and practise not transfer over to a new account. So it is like starting fresh!
6: Achieve out to Fitbit Help and Support
If you've tried everything to no avail, we are pitiful to say that you may exist dealing with a faulty Fitbit scout or perhaps even a smartphone.
Try pairing the lookout with some other device or the telephone with another Bluetooth device. And if the watch refuses to pair to whatsoever device at all, there is a adept chance that you just got a faulty product. It happens to the best of the states.
In that case, all you can do is contact Fitbit'south support and ask for a return or refund if applicable.
And in case you are exploring a new Fitbit tracker, Check out the new Sense or Fitbit Versa iii which are full of new wellness monitoring and activity tracking features.
Or the cheaper Fitbit Versa 3 Offering six+ days of battery life!
Wrapping upward
If you are stuck in a situation where your Fitbit is stuck on searching, looking, or is showing the "Device not institute" error, these are all the solutions that take worked for other people who experienced the same problem.
And, again, in case that nothing worked, there is a chance that your Fitbit watch is just faulty and there's nothing you can do to set up it on your own. In that case, the best grade of action is to contact Fitbit.
If your Fitbit is under warranty, Fitbit should replace or repair your device at no toll to y'all.
If yous have whatever questions, feel gratuitous to allow the states know nigh them in the comments section down below. Also, in instance yous liked this article, feel gratuitous to follow us on social media by using the social media buttons beneath this commodity!
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Source: https://www.myhealthyapple.com/fitbit-stuck-on-looking-searching-or-device-not-found-here-is-how-to-fix-it/
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